PTS Mobile Software Support and Resources
Thank you for your interest in PTS products. In an effort to provide quality support to current and future customers we have made the resources listed below available to you at no cost. PTS also offers subscription based support plans offering one-on-one support with PTS technical representatives.
For all new customers, PTS provides 30 days of free email support from the date of purchase. This does not include new purchases for existing customers. Because your organization needs to keep running at peak performance we offer Comprehensive Support included in all TracerPlus amd ClearStream Subscriptions. Review the options for more information on personalized support.
PTS Software User Manuals are valuable resources which should be utilized to answer questions regarding installation and product features.
Visit our TracerPlus and ClearStream video resource pages and watch training and getting started videos on a variety of topics and features. A schedule of upcoming webinars can be found here.
Answer your TracerPlus and ClearStream software questions with our Knowledge Base options below, an interactive site containing answers to hundreds of technical and sales related questions. Compiled by PTS support engineers, our Knowledge Base is the place to go for fast self service.
Submit a Ticket to our TracerPlus and ClearStream Technical Support Departments and view your existing tickets using the buttons below.
Join our open forums of existing TracerPlus and ClearStream users and other individuals with experience in mobility and fixed rfid.